Insights
FAQ Category: Privacy & Safety
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How do you manage infection prevention during visits?
We apply AHS Routine Practices every visit (hand hygiene, risk-based PPE, cleaning of high-touch items we used), which we apply…
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What infection-prevention steps do you follow during early recovery?
We apply Routine Practices on every visit (point-of-care risk assessment, hand hygiene, risk-based PPE, and cleaning of any devices and…
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How do you protect our health information?
Your information is protected under applicable Alberta privacy legislation — the Personal Information Protection Act (PIPA) and, where it applies,…
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How do you manage infection prevention in the home?
We follow AHS Routine Practices—hand hygiene, risk-based PPE, and cleaning of touched surfaces/devices—applied to every client, in all care settings,…
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What information do you keep and how is it protected?
Care notes are limited to what’s necessary to provide service and are protected under applicable Alberta privacy legislation — the…
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How is my information protected?
We collect and use the minimum necessary to provide care and share updates only with consent or as the law…
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What infection-prevention steps do you follow during visits?
We use Routine Practices every time—hand hygiene, risk-based PPE, and cleaning/disinfection of any devices and high-touch surfaces we used—per AHS…
Care that comes home
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