Insights
FAQ Category: Home Care & CDHCI Funding
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Who pays for blister packs, special foods, or adaptive utensils?
These are client-specific items and typically billed to the client or their benefits plan. If equipment is clinically required (e.g.,…
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What’s special about Alberta’s H2H2H approach?
It’s a province-wide transitions guideline that defines key actions across hospital, primary care, and community teams so patients and families…
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Can you support adults and seniors under public home care while also providing private/CDHCI hours?
Yes. Alberta Home & Community Care supports people of all ages. When CDHCI is authorized after assessment, we direct-bill Alberta…
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Can you coordinate with our pharmacy?
Yes. With consent, nurses can reconcile medications and coordinate blister packs/changes with your pharmacy. (Community pharmacy standards require final checks…
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We weren’t assigned a case manager at discharge—what now?
Call 811 or the Continuing Care Access Line (1-855-371-4122) to get started with Assisted Living Alberta home care in your…
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Who decides what’s publicly funded vs. private?
Assisted Living Alberta case managers—for Home & Community Care and CDHCI—and Family Support for Children with Disabilities (FSCD) caseworkers determine…
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Can this be funded under CDHCI?
Sometimes. Assisted Living Alberta case managers authorize service types and hours; within personal care, tasks like mobilization/transfers and home exercises…
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How does this differ from the Assisted Living Alberta case manager?
Assisted Living Alberta case managers determine eligibility and authorize public services; our RN Care Manager supplements that role by coordinating…
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What training do your nurses have?
Our advanced foot-care nurses complete specialized theory and supervised clinical training and practise to the CAFCN (Canadian Association of Foot…
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Do you replace my physiotherapist or occupational therapist?
No. Your PT/OT prescribes and progresses the program. We reinforce it safely between visits, track adherence/tolerance, and report back—an approach…
Care that comes home
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