FAQs
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Find clear answers to your questions about CDHCI funding, senior home care, and safety protocols. We’re here to help you navigate your care journey with confidence.
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See our most common questions below
Can you also help after a hospital stay?
Yes. We often pair ADLs with short-term recovery supports and coordination in line with Alberta’s Home-to-Hospital-to-Home transitions guidance.
What fall-prevention steps do you take?
We use Alberta home-safety checklists to keep floors and stairs clear, secure cords next to walls, and suggest simple lighting improvements (e.g., nightlights) to improve visibility.
Is housekeeping covered by CDHCI?
Sometimes. CDHCI funds authorized service hours for tasks linked to health/safety (e.g., sanitation after personal care, incontinence laundry, keeping paths clear). An AHS case manager determines eligibility; approved hours are billed to Alberta Blue Cross. Broader housekeeping is typically private-pay.
Is Companionship covered by CDHCI?
CDHCI funds service hours authorized by an AHS case manager, typically for personal care, essential health-linked homemaking, and in-home respite. Pure social companionship by itself is usually private-pay, but some tasks can be paired with authorized health/safety activities during funded hours. Check your AHS care plan; approved hours are billed to Alberta Blue Cross.
How do we start?
Following your prescriber’s orders and an AHS assessment (if applicable), we build a home plan, confirm pharmacy logistics, perform teaching, and schedule the first visit. AHS lists access points and a toll-free Continuing Care Access line for new patients.
Can nursing or infusion be funded under CDHCI?
CDHCI funds authorized service hours set by the AHS case manager; providers bill Alberta Blue Cross for the approved hours. Families often add private top-ups for additional nursing/infusion time or services not authorized.
What’s a reasonable vital-signs plan at home?
Your clinician sets the plan and thresholds (e.g., daily weights for heart failure or home BP logs). Our role is to take/record as directed and escalate if a threshold is crossed or if symptoms worsen—aligning with Alberta’s transition-of-care emphasis on timely follow-up.
Can wellness checks be funded under CDHCI?
Sometimes. CDHCI funds authorized service hours determined by an AHS case manager—commonly personal care and essential health-linked homemaking; monitoring tasks that occur within those authorized visits may be included. Approved hours are billed directly to Alberta Blue Cross; families often add private top-ups for extra time or tech.
Is transportation covered by CDHCI/AHS?
CDHCI focuses on funding authorized service hours for personal care and essential health-linked homemaking; appointment transportation on its own is generally not a funded home-care service. Families usually arrange transport privately and blend it with care visits when helpful. (AHS funds the home-care program broadly; confirm specifics with your case manager.)
Do you replace my physiotherapist or occupational therapist?
No. Your PT/OT prescribes and progresses the program. We reinforce it safely between visits, track adherence/tolerance, and report back—an approach the Canadian Physiotherapy Association highlights for better outcomes at home.