Health Monitoring & Wellness Checks

About this service

Regular check-ins (in person or virtual), basic vitals, medication-adherence support, and early escalation keep small issues from becoming big ones. We combine brief wellness visits/calls with simple remote-monitoring options (when appropriate) and clear thresholds for when to notify family, nurses, or the prescriber. In Alberta, eligible clients can receive portions of this support within Client-Directed Home Care Invoicing (CDHCI) when tasks are authorized by an AHS case manager (e.g., personal-care time that includes vitals/monitoring and essential health-linked homemaking), with approved hours billed to Alberta Blue Cross. We document succinctly and protect information under Alberta’s Health Information Act (HIA), and we follow AHS Routine Practices and cleaning guidance during every visit.

Who it's for

  • Adults and older adults with chronic conditions (heart failure, COPD, diabetes), recent discharge, or frequent medication changes who benefit from brief, structured oversight at home. Alberta’s provincial Home to Hospital to Home guideline emphasizes planned follow-up and access to community supports after discharge.
  • People at risk of dehydration, infection, or adverse drug events who would benefit from scheduled vitals and symptom checks between clinical appointments; remote-monitoring evidence shows potential to detect problems earlier and support adherence in older adults.
  • Families who want timely, concise updates (what changed, what we did, and who was notified).

What´s included in the service?

Wellness calls/visits

Short, structured check-ins covering symptoms, mood, sleep, appetite, fluid intake, bowel/bladder status, new/worsening concerns; prompt escalation if red flags appear (per care plan).

Vitals tracking

Short, structured check-ins covering symptoms, mood, sleep, appetite, fluid intake, bowel/bladder status, new/worsening concerns; prompt escalation if red flags appear (per care plan).

Medication adherence support

Practical assistance (reminders, blister-pack prompts, refill reminders); escalate missed doses or side-effects to nursing. (Nurse setup/administration delivered under Nursing Care.)

Remote monitoring (when appropriate)

Simple home devices (e.g., BP cuff, scale, pulse-ox) paired with scheduled check-ins; research suggests remote approaches can help flag issues and support routines for older adults.

Family updates

Brief, plain-language summaries after notable changes or per your preference (e.g., weekly digest).

Safety & environment scan

Quick look at hydration supplies, food safety, and high-touch surfaces; we use AHS environmental-cleaning guidance in community settings

Frequently asked questions

Can wellness checks be funded under CDHCI?

Sometimes. CDHCI funds authorized service hours determined by an AHS case manager—commonly personal care and essential health-linked homemaking; monitoring tasks that occur within those authorized visits may be included. Approved hours are billed directly to Alberta Blue Cross; families often add private top-ups for extra time or tech.

We collect and use the minimum necessary to provide care and share updates only with consent or as allowed by Alberta’s Health Information Act, which gives you rights to access and correction.

We use Routine Practices every time—hand hygiene, risk-based PPE, and cleaning/disinfection of any devices and high-touch surfaces we used—per AHS guidance for community settings.

Your clinician sets the plan and thresholds (e.g., daily weights for heart failure or home BP logs). Our role is to take/record as directed and escalate if a threshold is crossed or if symptoms worsen—aligning with Alberta’s transition-of-care emphasis on timely follow-up.

Usually just validated home devices (BP cuff, scale, pulse-ox). We’ll help select and set up simple options suited to the care plan; remote-monitoring reviews note benefits when devices are easy to use and integrated into follow-up.